Frequently Asked Questions
Everything you need to know about shopping with WestenGW
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all items in their original condition with tags attached. Please note that sale items are final sale and cannot be returned.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
WestenGW accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
We are committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices to ensure high-quality, conscious products.